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Sharpcharts

Posted: Fri Oct 09, 2015 8:53 am
by SeanFallon
Was able to successfully install the software. However, when I try to add a new chart and select the scrip I want, it comes up with a Windows error "Sharpcharts has stopped working" and then it exits the program.

Please advise

Thanks in advance

Re: Sharpcharts

Posted: Fri Oct 09, 2015 8:53 pm
by AC_Sourav
Hello,
To assist you further may I know, are you on Windows 10.

If so please try downloading and installing this font and see if you are able to open a chart.

If you are still having the scennario then please send the log file and the Default workspace to support[at]arthachitra[dot]com

You can locate the log file at <My Documents>\ArthaChitra 1\Logs folder.
Please send the relevant file

You can locate the workspace in the folder <My Documents>\ArthaChitra 1\Workspaces\
Please send the “Default.xml” file.

I look forward assisting you.

Re: Sharpcharts

Posted: Sun Oct 11, 2015 7:12 am
by SeanFallon
Yes, am using Windows 10.

Will go through the documents/links you have provided. Thx for the repoy

Re: Sharpcharts

Posted: Sun Oct 11, 2015 7:25 am
by SeanFallon
The font installation did the trick :idea: . Thanks a lot for the assistance.

Will experiment more tomorrow with NOW connection and as and will install the RSI/MACD/Volume profite zip files as well

Re: Sharpcharts

Posted: Sun Oct 11, 2015 9:10 pm
by AC_Sourav
Glad you could resolve the scenario.

Please do let me know if you need further assistance.